Last updated 27 July 2026
SellerGenz offers a free trial on every plan so you can fully explore the product, test it against your own Amazon catalog, and confirm it's the right fit before you ever pay. Because of this, we do not offer refunds on subscription payments.
You can cancel your subscription at any time from your account's billing portal. When you cancel, you keep full access to your plan until the end of your current billing period — you will not be charged again after that, and you will not lose access to time you've already paid for.
If you believe you were charged in error — for example, a duplicate charge or a charge after you cancelled — contact us at support@sellergenz.com and we'll look into it.
If you have any questions about this policy before subscribing, reach out to support@sellergenz.com and we'll be happy to help.