Last updated 27 July 2026
SellerGenz ("we", "us", "our") provides research and tracking tools for Amazon sellers, accessible via our website (sellergenz.com) and our companion Chrome extension. This policy explains what information we collect, how we use it, and the choices you have.
Account information — when you sign up, we collect your email address and, optionally, a phone number if you choose to add one in your profile.
Billing information — payments are processed by Stripe. We do not store your card details ourselves; Stripe handles that in accordance with its own security standards.
Product tracking data — Amazon product ASINs, keywords, and competitor sellers you choose to track, along with the price/stock history we collect for them.
Usage data — basic activity logs (e.g. searches performed, features used) so we can enforce plan usage limits and improve the product.
Chrome extension — our extension requests the storage permission and runs only on Amazon.ae, Amazon.sa, and sellergenz.com pages. It reads your SellerGenz session token (via a secure, same-origin browser message) so you stay signed in between the website and the extension. It does not read, collect, or transmit any other browsing activity, and does not run on any site other than the ones listed above.
We use your information to operate your account, process payments, send transactional emails (subscription confirmations, trial reminders, and price/stock alerts for products you track), respond to support requests, and improve the reliability and accuracy of our tools. We do not sell your personal information to third parties.
We rely on a small number of trusted providers to run SellerGenz:
Each of these providers processes data only as needed to provide their service to us, under their own privacy and security terms.
We retain your account and tracked-product data for as long as your account is active. If you cancel your subscription, your data is retained so you can pick up where you left off if you resubscribe. You can request full account deletion at any time by contacting us.
You can update or remove your phone number and other profile details at any time from your account settings. You can unsubscribe from our newsletter using the link in any newsletter email. To request access to, correction of, or deletion of your personal data, contact us using the details below.
SellerGenz is intended for business use by adults operating or managing an Amazon seller account. We do not knowingly collect information from children.
We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.
Questions about this policy or your data? Email us at support@sellergenz.com and we'll be happy to help.